We use a trackable delivery service and in most cases, a signature will be required on delivery. Why? Because we know your order is important to you. We won't deliver to your next door neighbour if you're out and we won't leave it near your door either. To keep your order safe we'll deliver to your delivery address only. If you are not home please let us know.
The delivery estimates displayed below and on product pages exclude bank holidays and festival seasons. There could be delays during bank holidays and festival seasons
During Bank Holiday/Festival Season periods we operate delivery services however, only for half day and all the deliveries received on the day may not be delivered same day, so we would ask that you allow extra time for delivery when placing your order around Bank Holidays/Festival Seasons. Our normal delivery services resume the next working day onwards. We apologise for any inconvenience this may cause.
We always endeavour to deliver your item on time. In exceptional circumstances such as adverse weather, or severe road network issues we may experience delays. We politely point out that in such circumstances, we do not take responsibility for any impact such delays may have.